Privacy Policy
Last Updated: [5/25/2026]
Business Koro respects user privacy and is committed to protecting personal and business information collected through our platform.
This Privacy Policy explains how we collect, use, store, and protect information from users, resellers, and visitors.
1. Information We Collect
We may collect the following information:
- Name
- Phone number
- WhatsApp number
- Email address if provided
- Address or location information if required
- Account login information
- Membership package information
- Payment information
- Order information
- Customer delivery information submitted by resellers
- Wallet and withdrawal information
- Communication records
- Support messages
- Device, browser, and usage information
- IP address and security logs
2. Customer Information Submitted by Resellers
Resellers may submit customer information to place orders, including customer name, phone number, address, and delivery details.
Business Koro uses this information only for order processing, packaging, courier dispatch, delivery tracking, customer issue handling, return/refusal handling, and settlement-related purposes.
Resellers must collect customer information lawfully and must not submit fake, unauthorized, or misleading customer data.
3. How We Use Information
Business Koro may use collected information to:
- Create and manage user accounts
- Activate membership packages
- Provide product access
- Process reseller orders
- Manage packaging and courier dispatch
- Track delivery
- Calculate profit, wallet, and settlements
- Process withdrawal requests
- Handle customer complaints
- Provide support
- Send notifications and updates
- Improve platform security
- Prevent fraud and abuse
- Maintain audit logs
- Comply with legal or regulatory requirements
4. Restricted Product and Business Data
Business Koro product prices, product costs, media kit links, supplier details, internal notes, profit calculation data, and restricted product information are confidential business data.
Users must not copy, leak, scrape, resell, distribute, or share restricted data without permission.
5. Sharing of Information
Business Koro may share necessary information with:
- Courier or delivery partners
- Payment service providers
- Technical service providers
- Support staff
- Authorized admin users
- Legal or regulatory authorities if required
- Business partners only when necessary for service delivery
We do not sell personal information to third parties.
6. Courier and Delivery Use
Customer delivery details may be shared with courier partners to complete delivery.
Business Koro may use neutral sender/courier branding to protect reseller customer ownership and business privacy.
7. Data Security
Business Koro uses reasonable technical and operational measures to protect data.
However, no online system is 100% risk-free. Users are responsible for keeping their passwords and account access secure.
Users must immediately report unauthorized account access or suspicious activity.
8. Account and Order Records
Business Koro may store account, order, payment, wallet, withdrawal, support, and audit records for business, accounting, fraud prevention, dispute handling, and legal compliance purposes.
9. Marketing and Communication
Business Koro may contact users and resellers for:
- Account updates
- Package updates
- Order updates
- Delivery issues
- Payment or withdrawal matters
- Product announcements
- Training notices
- Offers and campaigns
- Support communication
Users may contact support if they want to stop non-essential promotional communication.
10. Data Accuracy
Users and resellers are responsible for providing accurate information.
Business Koro is not responsible for failed delivery, payment issue, withdrawal issue, or account issue caused by incorrect information provided by the user or reseller.
11. Data Access and Update
Users may request correction or update of their account information by contacting Business Koro support.
Business Koro may require verification before updating sensitive information.
12. Children’s Privacy
Business Koro is intended for business users and resellers. Users under legal business age should not use the platform without appropriate guardian or legal permission.
13. Policy Updates
Business Koro may update this Privacy Policy from time to time. Updated policy will be posted on the website.
14. Contact
Business Koro
Dhaka, Bangladesh
Phone: +8809617880010
WhatsApp: 01352508431